Questions

Everything about ordering, materials and delivery. Is your question not listed? Mail byRenzo.

How do I order?

Choose a work, a material and a size, put it in your shopping cart and pay with iDEAL, credit card or Bancontact. You will immediately receive a confirmation by e-mail, after which your work will be printed especially for you.

Do I pay immediately?

Yes, at checkout, on Mollie's secure payment page. byRenzo won't see your bank or card details. Only after your payment does the work go into production. Prefer to discuss a different format or a list first? Mail byRenzoand you will receive a tailor-made proposal.

What is the delivery time?

Each work is printed especially for you. Please allow 10 to 15 working days after payment. Large formats and plexiglass may take a little longer; That is then stated in the confirmation.

What does shipping cost?

Shipping in the Netherlands and Belgium is free. Other countries on request. Prints are packed flat and firmly; Large formats are sent by courier.

What materials are there?

Fine-art print: fine-art silk photo paper of 220 grams, without frame. Print in frame: in a black wooden frame, ready to hang. Canvas: hand-stretched on a 4.5 cm wooden frame. Aluminium dibond: 3 mm, matt laminated, with stainless steel spacers floating from the wall. Plexiglass: behind 5 mm acrylic glass, with depth and gloss, up to 100 x 100 cm. Photo block: a solid block of acrylic glass of 2 cm, for a cabinet. With each work you only see the sizes that fit that work; Behind the i is everything about the material. Are you in doubt? Mail, then byRenzo think along.

What size fits my wall?

Use the "To scale" button on each work of art: there you will see the work to scale above a 220 cm bench. Rule of thumb: above a sofa or bed, at least two-thirds of the width of the furniture. For each work, the dimensions that the printer supplies in that material are listed. A different size? Mail byRenzo, often it is possible on request.

Can it also be done with a frame?

Yes: choose Print in frame, then the print will be in a black wooden frame. Another frame (wood natural or white, aluminum in black, silver, gold, copper or champagne) or a passe-partout is available on request; put it in your comment. Canvas, dibond and plexiglass hang without a frame.

Do I get the run?

Yes. With every print of a work that also exists as a loop, you get that animation as a gift: a download for your screen, TV or feed. You can see if there is a loop at work.

Can I have a work modified?

Yes. A different cut-out, a different color scheme, a series for a business space: mail byRenzo with what you are looking for. Customization is budgeted separately.

Can I return an order?

Each work is custom made and made to order, so returns are not possible. If a print arrives damaged, report it within 48 hours with a photo and you will receive a new one.

Another question? Email byRenzo.

Ordering is done via byRenzo.

No intermediary. You put work in the shopping cart, choose format and material and send a request. byRenzo confirm within two working days with price and delivery time, and arrange printing and delivery.

01

Choose your work

From all collections, in the material and size that suits your wall.

02

Pay

Safely with iDEAL, credit card or Bancontact. You will immediately receive a confirmation.

03

Receive

Your work will be custom printed and delivered in 10 to 15 working days.